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An Evaluation of the Usability and Usefulness of a Multi-language Online Patient Education Module: A Pilot Study

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Trial Information

An Evaluation of the Usability and Usefulness of a Multi-language Online Patient Education Module: A Pilot Study

Research shows that treatment-related information is the most important informational need
of cancer patients and online media sources are gaining popularity as a cancer communication
method. It is important to know whether having multi-language online education modules are
usable for and beneficial to the multicultural cancer patient population at Sunnybrook
Hospital, given that recent research suggests that this cancer population in general faces
many barriers to effective online cancer communication. Approximately 10 new patients from
the radiation oncology clinic at Sunnybrook Hospital will be screened to participate in the
study. Usability testing will involve a combination of interviewing, observation,
think-aloud methodology and a short survey.Results will be analyzed by assessing the
percentage of patients identifying with a certain level of the Likert scale on the survey as
well as through content analysis of responses to the interview and open-ended survey

Inclusion Criteria:

- first/second language in one of the module languages with the ability to understand
and communicate English to an understandable degree, basic computer skills, and the
ability to complete 20-30 minutes of testing.

Exclusion Criteria:

- inability to participate in 20-30 minutes of usability testing.

Type of Study:


Study Design:

Intervention Model: Single Group Assignment, Masking: Open Label

Outcome Measure:

Patients will be asked to give their rating (Likert scale) on the usefulness of the information on the patient education site with regard to their upcoming radiation simulation and treatment.

Outcome Time Frame:

Within one month of patients initial consultation with the Radiation Oncologist

Safety Issue:


Principal Investigator

Lisa S Di Prospero, MSc

Investigator Role:

Principal Investigator

Investigator Affiliation:

Odette Cancer Centre at Sunnybrook Health Sciences Centre


Canada: Ethics Review Committee

Study ID:

Cindy Multi-Language Online



Start Date:

December 2010

Completion Date:

April 2011

Related Keywords:

  • Cancer
  • cancer radiation patient education